I was recently traveling for work and a coworker said to me “who checks their receipt when they leave the store, what a waste of time!”
No, this is not a made up conversation for the sake of this blog, someone literally said that to me and I was appalled. I calmly replied “well if it saves you money then it was time well spent, right?”
He looked confused, “but what, to save $0.10 on something that was supposed to be on sale?” to which I responded “duh, the Publix Promise? Kroger Guarantee?”
He looked confused and that’s when I realized that many people do not know what these promises are. These promises are a big way to save money when you go grocery shopping!
Here’s how the promise works–say you’re grocery shopping and see that an item is marked $1.99 on sale. But then when you go to check out your item rings up at $3.99. You get annoyed and check out. Next Step: Go to customer service and point out the discrepancy and mention the “Publix/Kroger Promise”. Then the item is FREE.
From the Publix website:
Our Publix Promise guarantees that if during checkout, the scanned price of an item (excluding alcohol and tobacco products) exceeds the shelf price or advertised price, we will give the customer one of that item free. We will charge the lower price for the remaining items.
The Kroger Scan Right Guarantee:
Any item that scans at an incorrect price, whether it is higher or lower than advertised, will be given to you for free. Only one item will be given away for free per purchase, however — any subsequent items that scan incorrectly will be sold at the lower price.
This is why it’s more than just a few cents that you are saving when you pay attention to your receipt! If you save $3 one week, $5 the next, etc it adds up. Plus, it’s always satisfying to get your money back. You can take that savings and treat yourself to an overpriced venti-no-foam-extra-shot-latte at Starbucks!